Lessons from Cracker Barrel
Cracker Barrel has a special place in my heart. Strategically placed along the nation's busy interstates, Cracker Barrel restaurants were a safe choice among many suspect and questionable diners that dotted the roadsides during family road trips. The food was quality, the staff was friendly, and the peg game provided hours of fun. I spent many hours in those restaurants staring at walls adorned with an assortment of antique signs and tchotchkes, drinking root beer from a frosted glass, and rocking to and fro on the front porch.
For as long as I can remember, Cracker Barrels looked…